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ChatGPT Business Account Help / Guide

How to give teammates or an agency access to your business on ChatGPT

By Hi Dev, San Mateo. Checked against OpenAI's help article on November 11, 2026.

The admin who claimed your business can add teammates in Business Hub and grant an agency access to manage the business or its agent. Each person uses their own ChatGPT account. Nobody shares a login.

What can block an invitation?

Invitations can depend on the account used to claim the business. For a business claimed in a ChatGPT workspace, invitees may need to be members of that workspace. If an agency invitation is blocked, OpenAI's advice is to contact OpenAI Support to check the available options.

Can you just forward your claim invitation?

No. OpenAI says not to forward a personal claim invitation to give someone access. Access is granted from inside Business Hub after the claim.

Who should have access?

Our advice is at least two people inside the business, so that one departure does not strand the profile, plus the agency if you use one. Write the list down with the date each person was added.

How does Hi Dev work in your account?

Only through access you grant us in Business Hub, on our own account. We never ask for your password, your verification codes, or your identity documents.

Where these facts come from. Platform details were checked against OpenAI's help article, Setting up your business on ChatGPT, on November 11, 2026. The product is in beta and the rules change.

Hi Dev is an independent software studio. We are not affiliated with, endorsed by, or part of OpenAI. Eligibility, verification, and approval are decided by OpenAI.

Want this done with you?

Hi Dev prepares your information, does the website and DNS work, and sits with you through the official steps, at our San Mateo studio or on a screen share. You claim in your own account.

Sort out my account

Or call 650-458-7993, Monday to Friday, 8am to 6pm.

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